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Our distinctive approach to passenger handling is always oriented to perform having in mind both carrier’s standard and its brand identity, as well ensuring individual care for each passenger attended.
- Information services
- Check-in services
- Excess baggage check and ticket charges
- Airport ticketing services
- Special assistance (WCH, PRM, UMNR, etc.)
- Boarding services
- Arrival and transfer services
- Handle lost, found and damaged property matters files
- Handle flight irregularties services and DBC
- Dedicated fast check-in and boarding assistance
- VIP ground hostess assistance and ad hoc services, including limousine ramp transfer service
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